Tech Mahindra Walkin Drive On 9th To 13th March 2015 For Any Graduates - Apply Now

Company Name : Tech Mahindra

Company Profile : Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services). Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.

Company Website : www.techmahindra.com

Job Description : 

Job Designation : International Process (Service Desk)

Job Description : 

• 24x7 Environment, Flexibility, Stability
• 1+ yr. of Exp. in Service Desk preferred
• Remedy tool knowledge preferred. Good to have hands on experience on Remedy (NetKT 10.5 Ver.)
• Escalations and notification management (keep Management & other business units informed)
• Perform 1st level fault diagnosis/L1 Incident Management
• ITIL certified (Optional)
• Should possess good Reporting & Presentation skills
• Fault Finding & Data Analysis skills
• Ability to comprehend working on ticketing tools
• Good organizational & time-management skills
• Prompt/Balanced decision making in high pressure environment
• Good interpersonal skills to liaise with customer (Both Internal/External)
• Excellent Communication Skills, both spoken and written with excellent comprehension of English language 
• Team Management
• SLA Management
• Ability to work effectively in a team

Skill Set :

• Excellent communication skills, both spoken and written
• Ability to work in flexible schedule
• Any Graduate ( BE/ BTECHS need not apply )
• 1+ yr. Service Desk Experience preferred
• BE/BTechs with 1 year experience in Service Desk can apply.

Mandatory :

• ONLY GRADUATES CAN APPLY (BE/BTECHS NEED NOT APPLY)
• Should be open to working in night shifts .

Job Location : Pune

Salary : Best In The Industry.

Educational Qualification : Any Graduate ( BE/ BTECHS need not apply )

Experience Required : 1 - 3 years

Apply Mode : Walkin

Important Dates : 9th to 13th March 2015

Walkin Dates : 9th to 13th March 2015

Walkin Time : 11am - 4pm

Walkin Venue : 

Training Block,
Basement Area, Tech Mahindra,
Phase-3,
Hinjewadi It Park.


Contact Person: Ruchi Pandya