Flipkart Walkin Drive On 16th & 17th March 2015 For Any Graduates Apply Now

Company Name : Flipkart

Company Profile : Flipkart, is an E-Commerce company established in 2007 by Sachin Bansal and Binny Bansal. It operates exclusively in India, with headquarters at Bangalore, Karnataka. Flipkart has launched its own product range under the name "DigiFlip" with products including tablets, USBs, and laptop bags. Flipkart also has its own range of personal healthcare and home appliances under the brand "Citron" and apparels under the brand "Flippd".[

Company Website : www.flipkart.co

Job Description : 

Job Designation : Sr Consultant Service management process( Customer Support)

Job Description : 

• To handle queries and complaints from customers tactfully, provide excellent customer experience at every transaction. The goal is to gradually achieve superior customer engagement and ensure a significant improvement in customer experience.

Job Responsibilities :

• Excellent interpersonal skills, with the ability to troubleshoot functional and non-functional issues correctly and clearly to external customers and internal stakeholders
• Excellent written and spoken language skills and an ability to compose a grammatically correct, concise and accurate written response
• Access software, drivers, knowledge bases and frequently asked question resources on the Internet to aid in problem resolution
• Should be willing to work with escalations.
• Ensure TAT is adhered to at all costs. 
• To follow up on cases till closure flawlessly.
• Strong time management skills
• Should be flexible learning different process and get cross-skilled
• Ensure to keep at par with the team and implement on feedbacks.
• Should be fluent in English & Hindi 

Note: Please come with your Updated Resume

Job Location : Bangalore

Salary : Best In The Industry.

Educational Qualification : Graduate in any stream

Experience Required : 1 - 5 years

Apply Mode : Walkin

Important Dates : 16th & 17th March 2015

Walkin Dates : 16th & 17th March 2015

Walkin Time : 11 am - 2 pm

Walkin Venue : 

Opposite to Ozone Manay Tech Park
AKR Tech Park,(Building has Serco BPO, Myntra and Flipkart)
Flipkart Online Services Pvt. Ltd, 1st Floor
# 112, 'C' Block, 1st Floor, Krishna Reddy Industrial Area

Kudlu Gate,Hosur Main Road, Bangalore 560068

Contact Person: Nasir Hussain.