IBM Walkin Drive On 7th March 2015 For Fresher / Exp Graduates (Technical Support Associate) - Apply Now
Company Name : IBM
Company Profile : IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Company Website : www.ibm.com
Job Description :
Job Designation : Technical Support Associate
Job Description :
Providing Voice Support to IBM Internal End Users and External *Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls regarding technical issues for end users.
- Remote Infrastructure support delivery
- Resolve routine customer problem
- Understanding of Operating Systems
- Browser Support - Internet Explorer/Google Chrome etc
- Strong computer knowledge and trooubleshooting skills
- Excellent oral and written communication skills
- Excellent Customer Service Orientation
- Neutral accent
- English :Fluent
Mandatory Documents :
Shift Required : Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24x7 in nature and can vary depending on geographies supported- Updated Resume
- Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) Original
Salary : INR 2,50,000 P.A
Eligibility Criteria : Graduate (10+2+3), No B.E/B.Tech, Post Graduates, Diploma Holders (10+2+3)
Total Experience : 0-2 Years
Job Location : Gurgaon, Noida
Interview Date : 7th March 2015
Interview Time : 11AM to 4PM
IBM India Pvt. Ltd,
Tower C, 5th Floor ,Infinity Tower,Sector 25A, Gurgaon
Nearest metro Station - Sikanderpur
OR
SEZ Seaview Developers Limited , First Floor Tower -2
Plot No 20 & 21
Sector 135 Noida UP
Landmark - Metlife Building
Nearest metro station - Botanical Garden
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